Returns & Exchanges
At Linen Tales, we want you to love your high-quality linen pieces, which is why we offer a 30-day return policy for unused items in their original packaging. Whether it is a change of heart or a color swap, our team is here to ensure your shopping experience remains as seamless as our fabric.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unwashed, unused linen items in their original packaging, ensuring all tags and labels remain intact to qualify for a full refund.
Ship the Items
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the nearest authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing